eFLEX Points

Must Have Information

Before you proceed to purchasing Flex Points, please make sure you have the following information and that it is 100% accurate:

• Student’s Full Legal Name
  (i.e. Johnathan instead of John) Do not provide any nicknames, you must submit student’s legal name that is registered through Augsburg College.
• Augsburg Student ID
  8 digit Augsburg Student ID on the front of their card. In some rare instances older Augsburg Student IDs will over have 7 digits on their card, unfortunately we can not utilize this older format; Augsburg Enrollment Center will replace your card with a new 8 digit format. If you need further information about Augsburg Student ID’s, please visit the Enrollment Center.
• Augsburg Email
  Augsburg provided email address, also found on the front of the Augsburg Student ID. (i.e. doejohn@augsburg.edu)

Please verify that you have complete and accurate information before you proceed with purchase.

Rules & Restrictions

NOTE: Flex Points purchased online and/or with a credit card are not eligible for bonus points.

Once you click on the BUY NOW button, you will be transferred to our Beanstream website for payment processing and handling. You will then be prompted to fill out information about the student for which the Flex Points are being purchased for. All fields in the form are required to proceed to checkout. It is your responsibility to ensure that all student information is correct.

Failure to provide accurate and complete Student Information will result in a prolonged delay of FLEX POINTS being added toward the student’s account, funds being added to the wrong account, OR no points being added. Augsburg College Dining Services & A’viands will resume no responsibility for flex points being added to the wrong account due to inaccurate user information provided.

If you have questions or concerns regarding purchasing Flex Points online, or would rather purchase over the phone, please call:

Augsburg College Dining Services
Telephone: (612) 359-6475
Monday through Friday
8:00am until 4:30pm CST
Hours may be subject to change without prior notice

If you would rather purchase Flex Points in person, please refer the documention provided under Meal Plans page of this website.

Flex Points purchased online may take anywhere between 24-72 hours to be placed and reflected onto an Augsburg ID/Account if all required fields were entered in with completely accurate and full information was provided.

Once Flex Points have been placed on an Augsburg ID/Account, you will receive a confirmation email at the address you provided at checkout, from a representative of Augsburg College Dining Services/A’viands.

Flex points purchased are non-refundable once the amount has been placed onto the recipients Augsburg ID/Account.

Flex points will rollover from the Fall Semester into the Spring Semester, but will not rollover from the Spring Semester into the Summer Semester. Flex Points will expire at 12:00am (Midnight) the morning after the last final in the Spring Semester; Any remaining Flex Points on a Augsburg ID/Account will we be completely forfeited at that time and is not eligible for a refund, rollover, gift card or anything that holds value or that may be used in exchange for goods/services.

If you feel as though there may have been an error in information provided at the time of purchase or if you have any other general questions, please contact us :

Via Email: augsburg@aviands.com

OR Via Telephone:

Augsburg College Dining Services
Telephone: (612) 359-6475
Monday through Friday
8:00am until 4:30pm CST
Hours may be subject to change without prior notice

Please make sure that you when you contact us to provide us with the order number and as much information as possible.